We hope you find our FAQ section helpful but if you don't find the answer you're looking for, please send us a message via our Contact Us page or email us on support@purrtasticpresents.com and we'll get back to you ASAP! Here are some answers to our most frequently asked questions. 

How do I choose the right size? 
Below is a useful measuring guide on how to get the perfect fit for your t-shirt or hoodie! 

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How do I care for my clothing?
Wash on a cool setting with like colors. Wash inside out. Do not dry clean. When ironing, use a medium heat and do not iron on the print, iron inside out. Tumble dry on a low heat. 

What payments methods do you accept? 
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What is your Shipping Policy?
Please see our Shipping Policy for the most up to date information on which countries we currently ship to and our shipping rates & times. 

What is your Refund Policy?
Check out our Refund Policy page for more information. 

How do I contact you?  
Our support team are available to answer any questions you may have Monday to Friday 9AM-5PM EST. 
  • Email: support@purrtasticpresents.com  
  • Complete the Contact Us page on our website
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