Frequently Asked Questions

I hope you find this FAQ section helpful but if you don't find the answer you're looking for, please send me a message via our Contact Us page or email me on nicola@purrtasticpresents.com and we'll get back to you ASAP! Here are some answers to our most frequently asked questions.

How to measure for the perfect fit? 
Measure the length and width then check the size guide on each product listing to see which size you should order.

What does "regular fit" mean?
When talking about t-shirts, you’ll often hear the term “regular fit.” Simply put, a regular fit t-shirt, also known as a standard fit, is designed to hang loosely on the body, providing a comfortable and relaxed feel. It’s not too tight or too baggy, striking a balance that suits most body shapes.

The key to a standard-fit t-shirt is its cut. It’s generally straight-sided, meaning the chest, waist, and bottom hem measurements are similar. The sleeves usually have a moderate length that falls around the middle of the upper arm, providing ample room for movement.

A standard-fit t-shirt is a go-to option for those seeking a casual, easy-going look. It’s well-suited for everyday wear and versatile enough to be paired with various outfits. 

What about the fabric? 
Our t-shirts are made from 100% cotton and our hoodies from 50% cotton and 50% poly fleece. The fabric has been pre-shrunk to reduce the shrinking that naturally occurs when washing and drying garments. 

How do I care for my new t-shirt or hoodie?
T-shirts and hoodies can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

They can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside out. Don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

Shipping Policy

We offer FREE shipping on our t-shirts, hoodies, mugs and jewellery.

For bundle products, eg the Avocato Bundle and Purr & Sip Bundle, the shipping cost will be determined at checkout.

Please note that we only ship within the United Kingdom and the United States at this time. 

* The Shipping Time estimates don’t include the time it takes to create your products and refers to the time after your order has been made.

Important
Each product is custom printed especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions! 

Carriers

• Tracking is available on all our orders and will be sent to the email address used when making the purchase.
• While we make every effort to label our shipments to assist customers with the fastest delivery, if customs charges are applied on a shipment, this is payable by the customer.